Plugins

{ticket} Tags

{ticket.authorId;channel}

Gets the ID of the ticket's author, if one is in context.

NameTypeDefaultDescription
ticketTicketcontext TicketThe ticket you want to get the author ID of.

{ticket.channelId}

Gets the ID of the ticket's channel, if one is in context.

NameTypeDefaultDescription
ticketTicketcontext TicketThe ticket you want to get the channel ID of.

{ticket.close;channel} mutateChannel

Close the ticket channel.

NameTypeDefaultDescription
ticketTicketcontext TicketThe ticket you want to close.

{ticket.create} mutateChannel

Open the ticket channel.

NameTypeDefaultDescription
userUser?Context UserThe user you are creating this ticket for.
reasonstring?The reason you are creating this ticket.
returnIdbooleanfalseWhether to return the created tickets id.
prefixstring?The prefix to set.

{ticket.prefix;channel;prefix} mutateChannel

Add a prefix to the beinging of the ticket channel's name. Leave prefix blank to return the current prefix.

NameTypeDefaultDescription
ticketTicketcontext TicketThe ticket you want to add a prefix to.
prefixstringThe prefix to add to the channel name. If blank, the prefix is removed. If unset, the ticket prefix is returned.

{ticket.reason;ticket}

Gets the reason of the ticket, if one is in context.

NameTypeDefaultDescription
ticketTicketcontext TicketThe ticket you want to get the reason of.